Oracle solution in SaaS mode
The long ERP Connex experience acquired in integrated management solutions allows us to assert that for all ERP project the two major success factors are the methodology and expertise of work teams. Since 1996 we proved our worth with Oracle products successes and this same team of Oracle experts can now deliver our SaaS solution to customers.
Expert Oracle technical team, operations and maintenance best practices
Our SaaS solutions are operated by a multidisciplinary team of experts:
- Oracle Specialists (PeopleSoft or E-Business Suite)
- Oracle DBA
- System administrators
- Network specialists, security, and servers.
Their goal: offer you a no headache, top performance solution.
Functional and technical support service covering the entire solution
Functional and technical ERP Connex support service provides one-stop assistance covering all of the elements of the solution, technology infrastructure and applications.
Robust, secure and high-performance hosting
ERP Connex SaaS solution is built based on three specific objectives: reliability, security, and performance. It uses two data centers, located at a distance of 16 km from the other, both in the Montreal area.
Data Centre housing the production environments:
- Corresponding to Level III specifications
- PCI Certification
- CICA 5970 Certification
Data center housing development, testing, and pre-production environments:
- SSAE16 Certification
- Connected to the production site by a very high speed link
- Mutual cross-site backup copies several times a day.
- Complete redundancy for all critical elements
- Disaster Recovery via the secondary site
- Professional level of equipment and hosting services
- Best security practices complying with ISO 27001 standards
- Encrypted (https) Internet links
- Data encryption
- Transactional history always online (without archiving).
A choice of guaranteed service levels to precisely meet your needs
ERP Connex clients have a guaranteed level of service. They can choose between two levels of service, according to their need for application availability. We are confident to deliver what you expect from us, this is why a financial compensation is associated with this warranty.
To find our more details or for a quote, please contact our ERP Success Specialists!